My kids and I have been going to La Moda for years. Joe always makes us look cool!
Poor customer service specifically Julia after expressing was not happy with my hair and thought okay I'll re book. Rebooked for July the day before she cancels and messages me she was going to book me with someone else and felt defeated. A professional hairdresser would have offered to fix the problem or refunded the money! Neither occurred and I have never had this happen . Spent my entire teen and most of my adult hair appointments with o e hairdresser until he moved away. I am so dissatisfied and disappointed!
Great service. Friendly staff. Fair pricing
Joe does a great job. When I moved here last year I tried another salon which gave me a horrible haircut. My partner suggested Joe and I've been going ever since.
Really disappointed today with their customer service. They called us and asked if we could arrive early by 45 minutes for all three of us. We did that and arrived exactly at the time they wanted us to be there. From the first second, we felt it was all rushed and my son's haircut was really of bad quality. For us, it is no big deal, my son's hair will grow. We are unhappy with their customer service, from the moment they called and hurried us to the way we were just hustled at the salon. We have been regular customers there since arriving to Thunder Bay 2 years ago, but we have decided to search for another salon. Dino is a really nice guy though. Real gentleman.
La Moda Salon & Day Spa is a Canadian Hair Care based in Thunder Bay, Ontario. La Moda Salon & Day Spa is located at 144 Strand Ave, Thunder Bay, ON P7B 5H9, Canada.
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