I put a rush on 3 items and was told I could pick up for 2:00pm. My items were not ready, which is understandable and I had to wait an hour. When I asked if they would waive the rush charge, I was told no. Sorry, but because you made no effort to correct your mistake you've lost my business as well as the business of my friends and family, all over a couple dollars. Not a smart choice in terms of customer service and retention.
My suit came back smelling SO bad - the whole thing smells like some combination of B.O. and cigarettes. I cannot believe how bad it is. I tried to air out the suit and it stunk up my whole apartment, but continued to smell itself even over a week later.
This business couldn't be worse. Their customer service and the ability to handle their business is atrocious.
Supreme Cleaners is a Canadian Laundry based in Thunder Bay, Ontario. Supreme Cleaners is located at 225 Camelot St, Thunder Bay, ON P7A 4B2, Canada.
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